Privacy Policy

1. Overview

At Lopie, we care deeply about your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

2. Information We Collect

When you interact with us — by shopping, signing up for our newsletter, or sending us a message — we may collect:

Your name
Email address
Phone number
Shipping and billing address
Payment information (securely processed via third-party providers like Shopify Payments or Klarna)
IP address and browser data (via cookies)

3. How We Use Your Data

To process and ship your orders
To provide support and respond to inquiries
To send relevant updates or offers (if you’ve opted in)
To improve your experience on our website

4. Third-Party Services

We never sell your data. We only share information with trusted services that help us run Lopie:

Shopify (e-commerce platform)
Klarna or Shopify Payments (secure payments)
Email tools like Klaviyo or Mailchimp
Analytics platforms like Google Analytics or Meta Pixel

All third parties are GDPR-compliant.

5. Data Retention

We retain your data as long as needed to fulfill our commitments (e.g. shipping, bookkeeping, customer service), unless you request its removal.

6. Your Rights

You have the right to: